Plan your Windsor–Essex floor. Send photos for a quote conversation. Visits by appointment.
PLAN YOUR WINDSOR–ESSEX FLOOR✦SEND PHOTOS FOR A QUOTE CONVERSATION✦VISITS BY APPOINTMENT✦PLAN YOUR WINDSOR–ESSEX FLOOR✦SEND PHOTOS FOR A QUOTE CONVERSATION✦VISITS BY APPOINTMENT✦
Good questions expose the preparation, repair plan, system layers and handoff behind a polished sample or low square-foot price.
By Rose City Customs — The Epoxy Lab™
The best questions make competing scopes easier to compare.
THE 30-SECOND ANSWER
A coating quote is easier to compare when every contractor answers the same questions. Begin with the slab: how it will be prepared, what happens to old coatings, how cracks and spalls are handled and what would change the quoted scope.
VISUAL GUIDE
The ten-question shortlist
Save these questions and use them with every estimate.
01–03
Concrete
How will it be prepared? How are edges handled? What moisture checks are used when conditions call for them?
04–05
Repairs
Which cracks and spalls are included? How are joints or movement explained?
06–07
System
What are the layers? Why do they fit the room, traffic and finish?
08
Schedule
What affects installation and return to foot or vehicle traffic?
09
Price
What deposit is required, how long is the quote valid and what can change the scope?
10
Aftercare
What care and written warranty information will be provided?
What matters in practice
Then ask for the layer sequence in plain language. Product categories, broadcast rate, topcoat, texture and return-to-service timing should make sense for the room. A brand name alone is not a system description.
Ask how the work area is controlled. Dust collection, edge work, protection of doors and walls, material storage, access and cleanup show how the project will be managed—not only how the finished photo will look.
Finish with documentation: deposit, quote validity, change approvals, care instructions, warranty coverage and exclusions. The answer does not need to be complicated, but it should be written.
Red flags in a vague estimate
Be careful when the document focuses on colour and total price but does not identify preparation, repairs, layer sequence, exclusions or use timing. Ask for clarification before comparing it with a more complete scope.
“Prep included” with no method
No explanation of failed old coating
No repair assumptions
No return-to-service instructions
Warranty mentioned but not supplied
Large verbal promises absent from the quote
COMMON QUESTIONS
Quick answers before you plan.
Should every contractor use the same products?+
No. Different systems can be suitable, but each contractor should explain why the proposed layers match the slab and use.
Is a long warranty automatically better?+
Not by itself. Read what is covered, the exclusions, required care and the claim process. The preparation and written scope still matter.
Why does quote validity matter?+
Material pricing and schedules can change. A written validity window tells both sides how long the proposed price and terms remain open.
